Deactivating your account & Deletion of your personal information

For account deactivation requests, and the removal of all of your user information, send us a message at cs@mybet9ja.com, or through your Bet9ja account.

Please include:

• Account Details
• Reason for deactivation
• Valid ID Card

As specified on our General Terms and Conditions

1. The Customer is entitled to apply for the closing of his Account whenever he/she wishes by requesting it to the Customer Service in written form. The effective closure of the Account will correspond to the termination of the Terms of Use. In case the reason behind the closure of the Account is related to concerns about possible gambling addiction the Customer shall indicate it.
2. In accordance with the legal period of warranty requested by law all the personal details saved in our system will only be deleted at your express request after the expiration of the respite period of seven (7) years.