How to Query a Pending Transaction

Desktop
Mobile Lite
Mobile

How to Query a Pending Transaction

  • You can query a pending transaction for Web Pay & Flutterwave transactions
  • Transaction must be older than 15 minutes
  • Users will see their deposit history, and a tab titled ‘Pending’
  • In the ‘Pending’ tab, users will see all of their current pending transactions
  • Click on ‘Query’
  • Transactions will update to either ‘Failed’ or ‘Successful’
  • If the transaction updates to ‘Successful’ – your Bet9ja balance will be updated

 

How to Query a Pending Transaction

How to Query a Pending Transaction

  • You can query a pending transaction for Web Pay & Flutterwave transactions
  • Transaction must be older than 15 minutes
  • On the deposit page, users will see their deposit history
  • Expand any pending transactions, and then press the green button on the bottom right corner to re-query the transaction
  • Transactions will update to either ‘Failed’ or ‘Successful’